Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Company details
• Payment information

1.2 Non-Personal Information

• Browser type and version
• Device information
• IP address
• Usage data (e.g., pages visited, time spent on the website, click actions)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and provide targeted advertisements. For more details, refer to our Cookie Policy.

2. How We Use Your Information

• To deliver, operate, and manage our Services
• To process payments and manage subscriptions
• To improve and personalize user experiences
• To provide customer support
• To send service updates, promotional offers, and important information
• To comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors that perform services on our behalf, such as payment processors, hosting providers, and analytics platforms (e.g., Google Analytics).

These providers are contractually obligated to safeguard your data and use it solely for the purposes of providing their services to us.

3.2 Legal Obligations

We may disclose your information if required by law or in response to valid legal requests from public authorities (e.g., court orders, government agencies).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we securely delete or anonymize it.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request access to the information we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request the deletion of your personal data.
• Right to Object: Object to certain types of data processing, such as direct marketing.
• Right to Data Portability: Request the transfer of your data to another service provider in a machine-readable format.

To exercise your rights, contact us at contact@sudhasoftwaresolutions.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is entirely secure.

7. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and revise the "Effective Date" at the top of this page. Continued use of our Services after the updated policy is posted constitutes your acceptance of the changes.