Cookie Policy

Cookie Policy

Learn how we use cookies and similar tracking technologies on our platform.

Issued By: Sudha Software Solutions Private Limited
CIN: U62099JH2025PTC023777
Effective Date: 10 January 2025
Last Updated: 19 November 2025
1. INTRODUCTION

Sudha Software Solutions Private Limited ("Company", "we", "us", "our") uses cookies and similar tracking technologies on its websites, web applications, SaaS platforms, and digital services ("Platform").

This Cookie Policy ("Policy") explains:

  • What cookies are
  • How and why we use them
  • What information they collect
  • How users can manage or disable them

By continuing to access or use our Platform, you consent to the use of cookies in accordance with this Policy.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device when you visit a website or use an online service.

They enable websites to:

  • Function properly
  • Identify returning users
  • Enhance performance
  • Personalize content
  • Secure sessions

Cookies may be stored for:

  • A single session (session cookies)
  • Longer periods (persistent cookies)
3. TYPES OF COOKIES WE USE

We use the following categories of cookies:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Platform.

They enable:

  • User authentication
  • Login sessions
  • Secure access to dashboards
  • Basic platform functions

Without these cookies, certain features may not work.

3.2 Performance & Analytics Cookies

These cookies help us understand how users interact with our Platform.

They collect information such as:

  • Pages visited
  • Time spent on each page
  • Clicks, scrolls, navigation patterns
  • Device and browser statistics

We may use tools such as:

  • Google Analytics
  • Internal analytics systems
  • Third-party monitoring tools

All analytics data is anonymized where possible.

3.3 Functional Cookies

These cookies enhance the user experience and enable:

  • Remembering user preferences
  • Language selections
  • Saved settings
  • Improved navigation

Disabling them may reduce Platform convenience.

3.4 Advertising & Marketing Cookies (If Applicable)

These cookies track user activity to provide personalized marketing or advertisements.

They may collect:

  • Browsing behavior
  • Interaction with marketing content
  • Referral sources

We use them only when a user gives explicit consent (GDPR compliant).

3.5 Security Cookies

Used to:

  • Detect suspicious activity
  • Prevent unauthorized access
  • Protect against fraud or cyber threats

These cookies are essential for maintaining platform integrity.

4. THIRD-PARTY COOKIES

Certain cookies may be provided by third-party service providers including:

  • Analytics providers
  • Ad networks
  • Cloud hosting partners
  • Social media platforms
  • Payment gateways

Such third parties are contractually obligated to follow applicable data protection laws.

We do not control how third parties use their cookies, and users are encouraged to review their privacy policies.

5. WHAT INFORMATION DO COOKIES COLLECT?

Depending on type, cookies may collect:

  • IP address
  • Device type & OS
  • Browser information
  • User login session ID
  • Approximate location (city-level)
  • Page interactions
  • Time spent on pages
  • Referring URLs
  • Cookie consent preferences

Cookies do not collect passwords, payment details, or sensitive personal data.

6. WHY WE USE COOKIES

Cookies help us:

  • Enable secure access
  • Improve website performance
  • Fix technical issues
  • Personalize user experience
  • Analyse user behavior
  • Deliver relevant content
  • Enhance overall service quality
7. CONSENT TO USE COOKIES

When you visit our Platform:

  • A cookie banner/pop-up may appear
  • You may choose to "Accept All", "Reject All", or "Customize Preferences"
  • Your preferences will be stored through a consent cookie

Under GDPR, no non-essential cookies are activated unless explicitly accepted.

8. HOW TO MANAGE OR DISABLE COOKIES

You may refuse or disable cookies through:

8.1 Browser Settings

You can disable or delete cookies via:

  • Chrome
  • Firefox
  • Safari
  • Edge
  • Opera

Disabling certain cookies may affect platform functionality.

8.2 In-Platform Cookie Settings

If the Platform provides a cookie settings panel, you may manage preferences directly.

8.3 Third-Party Opt-Out Tools

Examples include:

  • Google Analytics Opt-Out Add-On
  • Ad personalization opt-outs
9. DATA PROTECTION AND PRIVACY

All cookie-related data is processed in accordance with:

  • IT Act, 2000
  • SPDI Rules, 2011
  • DPDP Act, 2023
  • GDPR (if applicable)

Personal data collected through cookies is handled strictly under our Privacy Policy.

10. CHANGES TO THIS POLICY

We may modify or update this Cookie Policy at any time.

Changes become effective upon posting the updated Policy with a new "Last Updated" date.

Continued use of our Platform signifies acceptance of the updated Policy.

11. CONTACT INFORMATION

For questions, concerns, or cookie-related queries, contact:

Sudha Software Solutions Private Limited

Address: Pragati Path, New Makchund Toli, Babu Bazar, Ranchi – 834001, Jharkhand

Email: contact@sudhasoftwaresolutions.com

Phone: +91 6204351245